SHIPPING

Shipping Information

All prices are displayed in AUD.

All orders are sent via Australia post.

Your shipping fees are free on all AUS orders over $150 AUD.

We attempt to dispatch all orders within 24 hours of being received – excluding Public Holidays and Weekends.

Local Pick Up

FREE local pick up available from our TQOC HQ located at 1137 Burke Rd, Kew 3101

AUSTRALIA

$15 Express Shipping

(Please allow for delivery delays due to the ongoing COVID-19 Pandemic  - Australia Post will no longer guarantee express shipping within these time frames.) 

Metro - 2-4 business days transit time. 

W.A.: 5-7 business days transit time

Rural: 2-7 business days transit time.

Express Post is a NO SIGNATURE delivery service.

 

$10 Regular Shipping

Metro 3-5 business days transit time.

WA: 5-10 business days.

Rural:2-7 business days.

Regular  Post is a NO SIGNATURE delivery service

 

Free shipping - on orders over $150 AUD

 

Regular Post is a NO SIGNATURE delivery service

 

International Shipping

NZ $15.00

ALL OTHER COUNTRIES $20.00

 

Additional Information

All orders are final. Once placed shipping cannot be cancelled.

Above pricing is just a guideline. Delivery times may differ from the suggested timeline listed above due to public holidays, weekends, adverse weather and other circumstances out of The Queen of Curves’ control.

You will receive a confirmation email with a tracking number once your package is sent.

The Queen Of Curves is not responsible for items lost, stolen or delayed in transit.

It is the customers responsibility to ensure they enter the correct delivery address. If an address is entered incorrectly and as a result delivered to the wrong address The Queen of Curves will not issue a refund or replacement.

If you enter the wrong shipping address please contact us straight away at info@thequeenofcurves.com.au so that we can try to sort the issue for you.

Shipping fees do not include local taxes or import/custom duties or any other additional costs for international orders. These are the responsibility of the customer. If you are unsure if any applicable taxes or charges will be associated with you order we recommend contacting your local customs office.

If such charges are applicable to your order and you do not wish to pay them The Queen Of Curves will not issue a refund or reimbursement for your order.